Privacy Policy

This Privacy Policy describes how Myalgomate Technologies LLP (“Myalgomate,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit our website, request information, or otherwise engage with us in connection with our industrial automation and enterprise software services. By using our website or submitting information to us, you agree to the practices described here, subject to applicable law.

1. Who we are

Myalgomate Technologies LLP is an Indian limited liability partnership registered in India. Our registered office is at 220, Krishna Conarch - 2, Tagore Road, Godown Road Corner, GIDC UdhyogNagar, Bhakti Nagar, Rajkot, Gujarat 360002, India. For privacy-related questions, contact us at info@myalgomate.com or call +91-8401718185.

2. Scope

This policy applies to personal data processed through myalgomatetechnologies.com and related marketing or pre-sales channels we operate. It does not replace confidentiality terms, statements of work, or data processing agreements that govern specific customer engagements; those contracts control for project and production data we handle as a service provider.

3. Information we may collect

Depending on how you interact with us, we may collect:

• Contact and identity details — such as name, job title, company name, email address, phone number, and city or region.
• Communication content — messages you send via forms, email, chat, or phone (including metadata such as timestamps where technically captured).
• Technical and usage data — IP address, browser type, device characteristics, approximate location derived from IP, pages viewed, referring URLs, and interaction events, collected through server logs and similar technologies.
• Marketing preferences — subscription choices, event registrations, and similar signals you provide.

We do not intentionally collect sensitive personal data (such as health or biometric data) through this website. Please do not submit such information unless we explicitly request it under a separate lawful basis.

4. How we use information

We use personal data for purposes including:

• Responding to enquiries, demo requests, and support requests;
• Operating, securing, and improving our website and communications;
• Sending relevant technical or commercial updates where permitted (you may opt out of marketing as described below);
• Complying with legal obligations, enforcing our terms, and protecting rights and safety.

5. Legal bases (where applicable)

Where the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and related rules apply, we process personal data on bases such as your consent (for example, marketing cookies or optional forms), performance of steps prior to a contract, compliance with law, and legitimate interests that are not overridden by your rights (for example, network security and fraud prevention).

6. Cookies and similar technologies

We may use cookies, local storage, or analytics tools to understand traffic and improve experience. You can control cookies through your browser settings. If we use non-essential cookies that require consent under applicable law, we will provide a clear choice mechanism consistent with our cookie practices at that time.

7. Sharing and disclosure

We do not sell your personal data. We may share information with:

• Service providers who assist us with hosting, analytics, email delivery, or CRM, under confidentiality and processing terms;
• Professional advisers where required (for example, auditors or lawyers);
• Authorities when required by law or to protect our legitimate interests in accordance with applicable statutes.

Some providers may process data outside India. Where cross-border transfer is restricted, we take steps consistent with law, including contractual safeguards where appropriate.

8. Retention

We retain personal data only as long as needed for the purposes above, including legal, accounting, or reporting requirements. Retention periods vary by context; for example, marketing contacts may be retained until you unsubscribe or we refresh our lists, while enquiry logs may be kept for a defined operational period.

9. Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, or alteration. No method of transmission over the Internet is completely secure; we encourage you to use secure channels when sharing confidential business information.

10. Your rights

Subject to applicable law, you may have rights to access, correct, update, or delete your personal data, withdraw consent where processing is consent-based, object to certain processing, or lodge a complaint with a supervisory or regulatory authority. To exercise rights, contact us using the details in Section 1. We may need to verify your identity before fulfilling a request.

11. Children

Our services are directed at businesses and professionals. This website is not intended for children under 18, and we do not knowingly collect personal data from children.

12. Third-party sites

Our website may link to third-party websites or integrations. Their privacy practices are governed by their own policies; we are not responsible for their content or handling of data.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we publish revisions. Material changes may be highlighted on our website or communicated where appropriate.

Read our Terms of Service